Privacy Policy

Last updated: 5 december 2025

At CORVELLA LONDON LTD, we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from www.corvellalondon.com

1. Who We Are

CORVELLA LONDON LTD

Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company Registration Number: 16760946
Email: info@corvellalondon.com
Phone Support: +447459471420
Contact Support: Click Here

Customer Service: Monday – Friday, 9:00 AM – 5:00 PM (GMT)

2. Information We Collect

We collect and process the following types of information:

  • Personal details such as your name, billing and shipping address, phone number, and email address.
  • Payment information processed securely via our payment providers. We do not store full card details.
  • Order details including items purchased, delivery instructions, and transaction history.
  • Website usage data such as cookies, IP address, browser type, and device information.
  • Marketing preferences if you subscribe to our newsletter or marketing communications.

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.
  • Communicate with you about your purchases or account.
  • Provide customer support.
  • Improve our website, products, and services.
  • Send marketing communications, only if you have opted in.
  • Comply with legal or tax obligations.

We never sell or rent your personal data to third parties.

4. Sharing Your Information

We may share limited data with:

  • Payment processors to process your transactions securely.
  • Delivery partners to fulfil your orders.
  • IT and analytics partners for website performance and marketing insights.
  • Legal authorities, only if required by law.

All third parties are required to respect your privacy and only process your data in accordance with applicable data protection laws.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your cart and preferences.
  • Understand how visitors use our site.
  • Deliver relevant ads and promotions.

You can manage or disable cookies in your browser settings at any time.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law, for example for tax or accounting obligations.

7. Your Rights

Under the UK General Data Protection Regulation, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your information.
  • Withdraw consent for marketing communications.
  • Request that we restrict or stop processing your data.

To exercise any of these rights, please contact us at info@corvellalondon.com

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from loss, misuse, or unauthorised access. All payments are processed over secure encrypted connections.

9. International Transfers

Some of our service providers may process your data outside the United Kingdom or European Economic Area. In these cases, we ensure that appropriate safeguards are in place to protect your information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the last update clearly stated.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

CORVELLA LONDON LTD

Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company Registration Number: 16760946
Email: info@corvellalondon.com
Phone Support: +447459471420
Contact Support: Click Here

Customer Service: Monday – Friday, 9:00 AM – 5:00 PM (GMT)